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Direct IT Recruiting INC. Toronto, ON, Canada
23 Feb, 2017
Temporary - Contract
IT Desktop and HP Printer Support Analyst Job Title: IT Desktop and Printer Support Analyst Company: Direct IT Recruiting Inc. Location: Toronto Status: 6 Month Contract Job Category: Infrastructure Career Level: Intermediate Work Experience: 2+ years help desk, MCSE, HP Printer Support, desktop support, imaging, IMAC, VBS, PowerShell, Batch Industry: Financial DESCRIPTION: The successful candidate will be working as a member of the IT Service & Productivity support team, providing printer and general desktop support to the company's technology and platforms. - 50% providing printer support and general support duties - including but not limited to; troubleshooting common issues, toner replacement, parts replacement, vendor management - 30% imaging, packaging, operational maintenance activities - 20% setting up machines for new hires, moves, etc. (IMAC) - Ensure printer up-time through timely response and efficient repair, while documenting troubleshooting/how to steps to ensure an element of knowledge capture - With minimal supervision, completes assigned tasks, document updates, provides proactive updates via verbal/email - Responsible for maintaining and supporting printers; document troubleshooting/how to steps to ensure appropriate knowledge articles are present - Consistently updating corresponding incident records with resolution details while ensuring timely closure of issues - Excellent organizational, analytical and problem solving skills - Ability to communicate and interact effectively with team - Ability to work independently, prioritize work assignments, meet deadlines and produce a significant volume of work. - Resourcefulness, creativity and good judgment. - Ability to provide technical and problem solving assistance to other staff - Ability to lift and carry equipment in relations to moves, printer replacements, etc SKILLS: - Computer Science or equivalent degree/diploma - 1-2 years experience supporting HP printers - 1-2 years experience providing desktop technology support - Must have good written and verbal communication skills - Candidate must be able to work independently and as part of a team with minimal supervision - Working knowledge of Scripting/packaging (VBS, PowerShell, Batch)
Henry Hill & Associates Inc. (HHAI) Québec, Canada
23 Feb, 2017
Permanent - Full time
INDUSTRY SEGMENT: Medical Device/Surgical Device DESCRIPTION: Our client, a multinational manufacturer of Medical Surgical Devices, Equipment and Technology Solutions requires a Nurse with commercial experience for the position of Clinical Applications Specialist - CAS. The CAS will provide clinical, training and sales support for a commercial team covering hospitals in Québec, Atlantic and the Maritimes. You will coordinate pre/post installation visitations, projects, presentations and training with internal (sales, marketing, service) and external (customer) stakeholders. You will be instrumental in ensuring the commercial success and reputation of the Company within the region. This position is based in the Greater Montréal Area. REQUIREMENTS FOR CLINICAL APPLICATIONS SPECIALIST: We prefer a Clinical Applications Specialist who is also involved in the sales process or a person with a BScN or RN and 2+ years of medical/surgical sales experience. Clinical experience in departments such as Interventional Cardiology, Neurology, Radiology, Endoscopy or Cath Lab that utilize software driven medical/surgical solutions would be an asset. We require: English/French bilingualism the ability and willingness to travel throughout Eastern Canada a person who is an above average communicator in both official languages with strong interpersonal skills who can work alone or in a team setting proficiency with Microsoft Office applications and general software literacy We thank all interested applicants, but only those individuals meeting/exceeding the above requirements need apply. Since international travel to the USA and/or other countries may be required, valid documentation is necessary. To ensure your résumé is given priority, please include your current city of residence.
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