Senior interviewer (enquêteur Senior) / Satisfaction survey (by phone)

  • L'Observateur
  • Québec City, QC, Canada
  • 10 Jan, 2018
Permanent - Full time Information Technology Telecommunication

Job Description

Temporary contract

STRICTLY ENGLISH INTERVIEWS WITH PROFESSIONALS OF ADVERTISING AGENCIES IN TORONTO

(CONTRACT of approximately 3 weeks - Day)

To understand our environment and who we are, visit : www. o bservateur.qc.ca/en/

IGA-Sobey's, Bell Media, APCHQ, SADC, CISSS are examples of organizations and companies entrusting us with their research projects. To maintain this trust, we rely on the quality of service we provide, the quality of the data we collect and, of course, the quality of our employees and representatives.

Tasks

ü You will be responsible for conducting interviews and managing the computer agenda of the appointments to conduct each interview. These satisfaction interviews, following professional exchanges, will last approximately 10 to 15 minutes. This is a satisfaction survey of clients who have made a media placement in one of our client's TV stations. There are no sales to be done, but your ability to establish a non-invasive contact will be a guarantee of success.

Terms

ü Work shifts of 7 to 8 hours per day, variable between 8 am and 6 pm depending on the interview schedule;

ü You should be available until the end of the project, which provides 100 interviews to be conducted in total;

ü No sales are to be done (satisfaction survey only);

ü Salary:15$/hr;

ü Location: 3 minutes' walk from BERRI-UQAM metro station;

ü Pleasant working environment;

ü You will start working on the week of November 20, 2017;

ü We think the project will last approximately 3 weeks.

Requirements

ü Possess a college diploma (minimum);

ü Have relevant experience for this project (flexibilities and organisation);

ü Possess communication skills that will facilitate confidence;

ü Your spoken English must be flawless and your written English must be faultless (or almost);

ü Your voice is pleasant to hear and you have an interest in the world of television advertising;

ü You must be functional in French (basic understanding only).

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